Facilitator:

Quazi M. Ahmed
Lead Consultant & CEO
FutureLeaders^TM

Objectices of This Course?

Gain the skills, insights and competencies required in all negotiations-in every industry-at every level

Whether it's allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. This is especially true when our economy is in a downturn, and priorities and resources are subject to change with little or no warning. But few people understand the structure, techniques and approaches available to them as they seek to positively influence an outcome.

This hands-on seminar gives you a step-by-step guide to effective negotiation. You must identify the problem, understand it from the other's perspective, generate alternative solutions, and select a solution that benefits both sides. All parties need each other to achieve their goals. Negotiation focuses on solving the problem and closing the gab between what both parties want.

• Know when-and when not-to negotiate
• Develop an effective plan and strategy for any negotiation
• Know what behavior to adapt at each stage of the negotiation
• Adjust your communication style to achieve desired results
• Successfully apply the principles of persuasion to any negotiation situation
• Effective negotiate face-to-face, on the phone or through e-mail and other media

Training Content:

What is Negotiation?

• The basic concepts of negotiation
• What is negotiable in typical business situations
• Identify approaches to negotiation

Negotiation Stages

• Identify the six stages of negotiation
• Use appropriate behaviors in each of the stages
• Define the influences on the negotiation process

Planning Your Negotiation

• Plan a Negotiation
• Determine a settlement range
• Apply the planning framework in practice negotiation

Persuasion

• Apply the persuasion process
• Use the frame/reframe process to understand the other party
• Examine possible approaches to use when there is confrontation
• Use listening skills in the negotiation process

Communication

• Assess your style of communications in negotiation
• Describe the characteristics of dual styles and their impact on negotiations
• Describe how to adapt style to maximize the results of negotiations
• Identify why negotiations become derailed and how to avoid negotiation traps

Crafting a Strategy for Your Negotiation

• Plan a strategy to apply your negotiations
• Describe the process of identifying a problem or issue for negotiation
• Identify steps and techniques for choosing appropriate communication methods

Action Plan

• Apply what you've learned to plan a negotiation for back on the job

Training Outcomes/benefits:

After successful completion of the daylong training, the participants will be able to:

• Understand negotiating skills to know when to negotiate
• Assess your negotiation skills & determine the best style to generate results
• Clearly visualize your goals when to negotiate
• How you handle negotiating interactions in discussions and meetings
• Develop a high-performance team by developing negotiation skills
• Use effective negotiation techniques & learn how to negotiate win-win deals
• Develop the key negotiating skills that bring success in business

Quazi M. Ahmed
Lead Consultant & CEO
FutureLeaders^TM

Educated and trained in Bangladesh, USA , Japan and Norway , Mr. Quazi takes pride in his excellent track record in training, consulting and teaching in the areas of Leadership and Human Resources Development for the last 14 years. In recent years, he has conducted leadership and team building training for organizations such as ILO, UNDP, Ericsson, Standard Chartered Bank, DHL, Grameen phone, NEC, Shanta Group, FBCCI, MCCI, DCCI, Katalyst and A2I Project at Chief Adviser's Office.

Quazi's proven success in helping companies to grow, identifying opportunities and transforming various organizations has put him in a category of his own. He is a leading contributor to the field of human potential in Bangladesh and facilitator of personal and organizational change. For his work as a social entrepreneur in youth leadership development, he has been elected an Ashoka Affiliate by the US-based nonprofit Ashoka (www.ashoka.org).

A former core faculty of NSU and guest teacher at institutions such as IBA and the IPE Dept. at BUET among others, he currently runs his brainchild FutureLeaders-an innovative and dynamic consulting firm. Over the years, he has given presentations in USA (at NYU), UK (at the 2006 World Skoll Forum, Said Business School, Oxford University), Switzerland (ILO headquarters),India and Nepal as part of his professional involvement as conference presenter. Mr. Quazi often appears on electronic media (BTV, Channel-I, RTV, ATN, Bangla Vision) as a guest to talk on leadership and youth issues.